What is the primary purpose of a business continuity plan?

The primary purpose of a business continuity plan is to maintain operational functionality during and after a disruption. This involves identifying potential risks that could lead to a disruption, such as natural disasters, cyber-attacks, or other emergencies, and establishing protocols to ensure that critical business operations can continue or be quickly restored.

A well-crafted business continuity plan outlines strategies for protecting resources, ensuring employee safety, and maintaining communication with stakeholders, which are essential for minimizing the impact of disruptions on business operations. While enhancing customer satisfaction, cutting costs, and complying with regulations can be important benefits of effective business continuity, they are secondary to the primary focus of ensuring that the business can continue to operate effectively even in challenging circumstances.